Services
Customer Service is our Highest Priority!
We will help you select the best mattress that fits your needs AND
your budget! We offer a variety of financing programs, with up to 12
months same-as-cash financing on many of our products!
Our warranties vary by product (see below). For products that we do
not manufacture, we act as your advocate should any warranty
problems occur.
When dealing with Organic Sleep Products, you can be assured that
you will receive:
 | | Courteous, Professional Customer Service
|
| | The Highest Quality Products
|
| | Fast, Efficient Warranty Service |
| | |
Warranty Information
Organic Sleep Products Private Label:
All Organic Sleep Products Private Label mattress and foundations
are covered under our 10 year, Pro-Rated, No Fault Warranty
program. If, at any time during this period, you are not satisfied with
your mattress, you may return it for in-store credit based upon a
pro-ration of 1/10th of your original purchase price per year, calculated
in 6-month increments, as a usage charge plus a $50 warranty
service fee. Any defects in manufacture during the first year of
ownership will be repaired or replaced (at our option) free of charge.
Land & Sky:
All Land & Sky mattresses are covered by a 20 year Limited Warranty
which is serviced directly through Land & Sky, with Organic Sleep
Products as your authorized dealer. Please refer to the Land & Sky
web site for more information.
Green Sleep:
Green Sleep offers a 20 year Limited Warranty on all of their
mattresses and foundations. This is the best warranty in the organic
world! Each Green Sleep mattress comes with a specific warranty
statement. Also, Green Sleep is the only organic mattress that offers
any type of Comfort Guarantee. For a $400 charge, plus shipping, you
are able to switch firmness levels within your mattress.
Royal Pedic:
Royal-Pedic offers a 10 year, Non Pro-Rated Warranty on all
mattresses and foundations and a 5 year, Non Pro-Rated Warranty
on all pillow top pads. There is also a 14-day comfort guarantee on
all natural fiber mattresses (this guarantee does NOT apply to
organic products). Organic mattress purchases require a medical
prescription. Please refer to the Royal Pedic web site for further
information.
